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What should I do when my Fort Wayne home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your property – and your loved ones – against the various risks you could experience, like break-ins, fire, and carbon monoxide leaks. Although your home might be prepared, that doesn’t automatically mean you are. Do you understand what to do if your Fort Wayne home alarm system goes off? The sound of an alarm is often startling, bewildering, and could provoke panic. Your best choice is to stay level-headed and follow these simple suggestions.

Steps to Take If Your Home Alarm System In Fort Wayne Triggers

Nobody wants to be in this predicament, but it’s also why you installed a home alarm system in the first place. You’re roused from a deep sleep with the distinct blaring of an alarm after a security sensor has been tripped. So what is your next move?

  1. Don’t panic. This is easier said than done when your home security alarm is ringing loudly, and your pulse is racing. But keeping yourself calm is the most effective way to assess what is happening. Avoid the urge of trying to manage the emergency on your own and permit your monitoring professionals and first responders to do their job.
  2. Protect your family. Your main focus should be your family and getting them out of danger. In the event of a burglary, this might mean going to an appointed secure area as far from entry points as possible. The trespasser was in all likelihood already turned away by the alarm, but it’s always wise to take extra precaution. If there’s smoke or a fire, you need to exit your residence right away.
  3. Don’t forget your cell phone. The vast majority of individuals keep their cell phones with them at all times these days, but you might forget to grab it during a crisis. It’s a good thing to have. You’ll be able to keep in contact with your monitoring specialists and obtain updates through your home security app.

Connect With Your Round-the-clock Monitoring Agents

Any time your home alarm system in Fort Wayne goes off, your 24-hour monitoring experts will spring to action. The first move is to confirm your alarm, and that involves getting in contact with you. The procedure they follow is dependent on the type of emergency. For instance, if the emergency is of a medical nature, one attempt will be made to get in touch with you before first responders are deployed. In the event of a burglary alarm - the most typical type of alarm - a monitoring professional will adhere to these steps to contact you:

  • An attempt will be made to communicate with you through the central command panel. You will typically be required to supply a passcode.
  • If that attempt doesn’t get a reply, a call is attempted to your main contact number.
  • A second number or first emergency contact is tried next.
  • If there still isn’t an answer, nearby police are dispatched.
  • Your monitoring professionals will follow up with you again after authorities are alerted.

If you're not able to communicate with the monitoring team, don’t fret. Assistance will still be deployed even if you're not able to verify the emergency.

Get prepared for any emergency with a Vivint home alarm system in Fort Wayne

Be prepared for any situation with a contemporary home alarm system in Fort Wayne from Vivint. Call (260) 286-9602 to start customizing your home’s security today.